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Service & Support

Reliable Service – Wherever You Operate

In industries where uptime is crucial and operational disruptions can lead to significant costs, Eureka delivers comprehensive service and support solutions to ensure reliable, high performance operation of your pumps and systems.

Our aftermarket concept is designed specifically for the oil & gas, renewable energy and land-based industries, with a strong focus on quality, fast response time, and long-term reliability. 

Contact Us for Support

Spare Parts & Modifications: Spares_

Service & Field Support: fieldservice_white

 

Safe Startup and Implementation

Installation & Commissioning

Proper installation and commissioning is essential for safe, efficient, and reliable operation from the start. Our experts provide on-site setup, fine-tuning, and compliance verification for both new installations and recommissioning of existing equipment.

Eureka ensures your system is installed correctly, fully operational, and compliant with all industry standards.

  • Pre-commissioning and Functional Testing – Verifies all components, connections, and system functionality according to API, NORSOK, and customer standards
  • Site Acceptance Testing (SAT) – On-site validation to confirm that the system is fully operational and ready for use
  • Performance Verification – Full-scale testing to ensure the equipment meets required efficiency and reliability levels
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Expertise for Safe and Efficient Operations

Training for your Equipment

When you purchase equipment from Eureka, we include customized training as part of the delivery to ensure your team can operate and maintain the systems effectively. The training is tailored to the specific equipment delivered and contributes to extending its lifespan and reducing the risk of downtime or disruptions.

  • Hands-on Training – ensuring correct use and maintenance
  • Less Downtime, More Efficiency – your team is ready from day one

Aftermarket & Maintenance

Original Spare Parts

– Ensuring Reliability and Longevity

Eureka supplies certified original components directly from the manufacturer. These parts are made to fit your equipment perfectly, helping maintain reliable operation and reducing the risk of unexpected downtime. Only original parts can guarantee the best performance and a longer lifespan for your systems.

  • Guaranteed Compatibility and Performance – Certified original parts fit perfectly and are built to maintain long-term reliability and efficiency
  • Reduced Downtime and Risk – Using original components lowers the chance of unexpected failures and costly operational disruptions

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Field Service 

– Expertise Where You Need it

Our experienced field service technicians are ready to assist you on-site, no matter where your installations are in the world. Whether it's emergency repairs, routine maintenance, or troubleshooting, we respond quickly and work efficiently to minimize downtime and keep your operations running smoothly.

  • On-site Help, Anywhere – Our technicians come to you, wherever your equipment is
  • Quick Service, Less Downtime – Fast repairs and maintenance to keep things running

Life Extension

– Upgrading Existing Equipment for Reliability and Compliance

Eureka offers life extension programs for existing equipment and control panels to secure long-term reliability and availability of spare parts. By upgrading outdated systems to meet current safety standards and operational requirements, we enhance efficiency, improve safety, and ensure continued access to critical components.

  • Life Extension & Cost-Effective Solutions – Engineering studies and customized analysis to optimize performance and reduce costs
  • Modifications & Studies – UCP control panel upgrades, re-rating, and system modifications tailored to operational needs
Efficient Overhaul and Restoration

Workshop Repairs

Our Tananger workshop is set up to handle demanding repairs and overhauls of pumps and other rotating equipment. We manage everything from complex offshore units to simpler systems, regardless of brand or type. With a skilled team and strong quality control, we restore equipment to peak performance and help extend its lifespan.

The facility includes a 1,860 m² workshop, machining area, and a full-scale test station with capacity up to 2,500 m³/h and 500 kW, suitable for both dry-mounted and submerged units.

What we offer:

  • Inspection & Diagnostics – Thorough assessments to identify issues and improve efficiency
  • Upgrades & Modifications – Tailor-made enhancements to boost performance, efficiency, and reliability of your pumps and systems
  • Repairs & Overhauls – Comprehensive refurbishments to restore pumps to peak condition
  • Preventive Maintenance – Proactive servicing to reduce downtime and prevent failures
  • Spare Parts & Replacements – Sourcing and installing high-quality components.
  • Functional Testing – Verifying performance before final handover

With a skilled team and a commitment to excellence, we ensure your pumps operate reliably and efficiently. Contact us to learn how we can support your business.

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Studies & Modifications

Eureka offers modifications and upgrades for existing pump systems to improve performance, energy efficiency, and extend equipment lifespan. Our engineers design solutions tailored to your specific operational needs, focusing on improving reliability and reducing costs. 

We conduct in-depth studies to evaluate and optimize your pump systems. Our experts analyze performance, energy consumption, and maintenance needs, giving you the insights needed to make informed, cost-effective decisions that support cost-efficient and reliable production.

  • Control Panel Upgrades - Complete replacement of control panels for Firewater and EMG packages to comply with today's Cyber Security requirements and ensure spare part availability and safe operations

  • Pump Modifications – Pump re-rate and modifications to fit increased demand

Explore our Engineering Services
Quality Assurance for Your Systems

Assembly and test facilities

We provide comprehensive testing of pumps and systems to verify performance, reliability, and compliance with specifications. Through advanced diagnostics and analysis, we identify potential issues before they escalate, ensuring safe and dependable operation.
Sorumsand

Sørumsand Assembly & Test Facility 

  • 8,500 m² workshop & assembly area 
  • Test station for full-scale testing of pumps and generators 
  • Equipment for high- and low-voltage testing 
  • Test wells for deep well pumps, full length (60m pit) 
  • Testing of pumps and generators 
Risavika

Tananger Service Workshop

  • 1 860m², workshop and machining area
  • Pump test station with 2,500 m³/h capacity at 500 kW 
  • Inspection, repair, service, upgrading, and modification 
  • Pumps and el-motor overhaul 

Why choose Eureka?

Eureka is a leading provider of pumps and service solutions for the oil and gas and renewable industries. Our experience, expertise, and commitment to quality ensure that you always have a reliable partner to keep your operations running smoothly. Contact us today to learn how we can help ensure efficient and safe operation of your systems.

  • Expertise & Experience – Specialists in oil, gas, and renewable energy
  • Highest Quality Standards – ISO 9001:2015, ISO 45001 & ISO 14001:2015 certified
  • Customized Solutions – We create value through innovation and collaboration

Need help? Contact us today for support or more information!
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